Terms of service

This website is operated by NORO (“we”, “us”, “our”). By accessing our site or purchasing from us, you agree to be bound by these Terms of Service, along with any policies referenced here.

If you do not agree, you should not use our website or services.

Our store is hosted by Shopify.

Use of Our Website

You agree to use this website for lawful purposes only.

You must not:

  • Misuse the site or attempt to interfere with its operation
  • Transmit viruses or harmful code
  • Use our content without permission

We reserve the right to refuse service or restrict access where necessary.

Products & Availability

We aim to present our products as accurately as possible. However:

  • Colours and appearance may vary slightly depending on your device
  • All products are subject to availability
  • We may limit quantities or discontinue items at any time

Prices may change without notice.

Orders & Billing

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer or household

You agree to provide accurate and complete information when placing an order.

Returns & Refunds

Returns and refunds are governed by our Returns Policy.

Third-Party Services

Our site may include links or integrations with third-party services.

We are not responsible for the content, policies, or practices of these third parties.

User Submissions

If you send us feedback, suggestions, or content, you agree that we may use it without restriction.

You must not submit content that is unlawful, misleading, or infringes on others’ rights.

Website Accuracy

We do our best to ensure information is accurate, but errors may occur.

We reserve the right to correct any errors, including after an order has been placed.

Liability

To the fullest extent permitted by law:

  • We are not liable for indirect or consequential losses
  • Our liability is limited to the amount paid for the product or service

Nothing in these Terms excludes or limits your rights under New Zealand law.

Termination

We may suspend or terminate access to our site if these Terms are breached.

Legal

These Terms operate in accordance with applicable New Zealand laws, including the Consumer Guarantees Act 1993, Fair Trading Act 1986, and Privacy Act 2020.

Contact

For any questions, please contact:
info@noro.co.nz